What are police officers saying about VCARS?

'The fire leveled the residence-owners were not home at the time.  They were traumatized by the site.  I feel fortunate as a supervisor in this area to have such a valuable resource.  Until next time-thank you.

-Sergeant Birtch, O.P.P.

'VCARS has proved to be an invaluable service to both the victims and the police in Lanark County.  I have heard nothing but praise from everyone involved from the first day VCARS opened its doors.' 

-Sergeant Droeske, Smiths Falls Police Services

‘Both volunteers were friendly and informed. The victim appeared to appreciate the service. The service provides police with time to deal with incident, follow-up and subsequent arrest.’

-Constable Campbell, Perth Police Services 

'Due to the overwhelming number of family members at the scene, it was very much appreciated to have VCARS attend.  They were very kind and supportive to family members and acted as 'go betweens' for the family in asking questions to clarify things with police.  I mentioned your agency immediately upon arriving and was very happy to have the extra support on scene.  It was a tragic event and the assistance was very much appreciated.

-Constable Whiting, O.P.P.

'VCARS delivery of victim assistance provides the police with another tool to serve the public in a more effective manner.'

-Inspector Pat Capello

‘I appreciate that your staff was able to attend (early on the Friday of Canada Day long weekend even) and provide more support for an obviously upset elderly victim. Thanks again.’ 

-Constable Rakobowchuk, Smiths Falls Police Services 

'-First experience with VCARS.

-Both members who attended performed at a professional level.

-Follow-up allowed officers to continue with previous files'.

-Detective Constable Armit, O.P.P

'Thanks for responding in a timely fashion.  Your assistance was greatly appreciated.'

-Constable Bowes, O.P.P

'Very quick and efficient response time.  Very happy with service, especially since it was a little out of your mandate.'

-Constable Noonan, Perth Police Services

'The efforts of the volunteers were very much appreciated by all involved (family, friends and police). With volunteers involved, police are able to deal very directly with the family, then leave. It is very hard for police to avoid getting caught up emotionally in the event. Leaving the victims in crisis in the caring hands of competent volunteers allows police to move on emotionally. Your efforts are appreciated.’ 

-Sergeant Harrison, O.P.P

'The service was very speedy and it assisted us in having the victim’s wife being able to talk to somebody. She was very upset and had no friends in the area to comfort her at this time. Thanks for the assistance.’ 

-Constable Coon, Smiths Falls Police Services 

‘The victims definitely needed the reassurance provided by your volunteers. They seemed to be lost souls caught up in the event. I believe they were dealing with guilt. The objective views expressed by your volunteers likely meant a lot to them.’ 

-Sergeant Harris, O.P.P  

‘I spoke with the victim after the event. The offer of support coming from volunteers meant a lot to her’.

-Sergeant Harris, O.P.P  

‘This is a great service and I will absolutely use it in the future. It assists us a great deal.’ 

-Constable Empey, O.P.P 

‘Family was very satisfied with assistance provided. Very big help to police, much appreciated. Very quick service. Thank you.’ 

-Constable Larouche, O.P.P

‘I was very impressed with the quick response of the two volunteers. Both volunteers were very professional and compassionate towards the victim’s family members. The volunteers went above and beyond their duties and I am sure the family appreciated their effort.’ 

-Constable Kettyle, O.P.P 

‘Very satisfied-positive comments received by owner of company involved.’ 

-Constable Bowes, O.P.P  

The victim appreciated the efforts of VCARS team. It was nice to be able to use the service. It made our job a little bit easier that night. Thank you.

-Sargent Croth, O.P.P  

‘As a first time user of VCARS, I was very impressed with how quickly they showed up. Family was happy with services rendered.’

-Constable Bowes, O.P.P