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Confidentiality is paramount.
Crisis support volunteers are entrusted with
confidential information from
both the police and the victim and it is their responsibility
to
safeguard this trust. Volunteers
and staff are also well-versed in the limits of their
confidentiality
with clients where:
1.
Child protection is an is an issue
2. The individual is
suicidal or homicidal with intent and a plan
Crisis support volunteers are responsible for maintaining the
confidentiality of all information to which they are exposed
while serving as a volunteer, whether this information involves
a single staff, volunteer, client or other person or involves
overall agency business.
Volunteers must respect the fact that they are not privileged to
all confidential information, and in fact only to the
information provided by the victim.
All volunteers are required to sign a mandatory agreement of
absolute confidentiality. Compliance with that agreement is a
formal condition of their participation in the volunteer
program. Failure to maintain confidentiality results in
disciplinary action, up to and/or including immediate
termination.
Everyone has the right to respect and privacy. |
